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Emergency Calls Dashboard
Visualizing high-stakes response data for operational excellence.
Dashboard info
Category
Operations
Created Year
2026
Tool
Power BI
About this dashboard
This project provides critical visibility into emergency call volumes and response times. The goal was to identify peak calling hours and regional distribution to optimize staffing.
Project Goals
Lack of centralized visibility into dispatch performance made it difficult to justify staffing changes during peak hours.
Key Highlights
Identification of a 15% discrepancy in resource allocation versus call volume, leading to improved response planning.